Returns & Order Issues

Due to the nature of our products, we cannot accept change-of-mind returns for sealed items that become unsuitable for return for health or hygiene reasons once opened or unsealed. Where applicable, your statutory cancellation rights for unopened products remain unaffected.

If your order arrives damaged, faulty or incorrect, or you experience any other issue, please contact us with your order number and details so we can help resolve it.

This policy does not affect your statutory rights.